Smart Hotel Technologies Training Course |Smart

Overview

Why Attend

The Smart Hotel Technologies Training Course by This course is designed for hospitality professionals who want to understand how Smart Hospitality is reshaping hotel operations and guest services. As part of the Hospitality And Tourism Training Course specialization under the Management category, this programme explores how modern hotel businesses integrate advanced IoT, automation, and digital solutions to improve operational performance, enhance service quality, and increase organisational efficiency. Participants gain practical knowledge of technology-driven hospitality management and the implementation of intelligent hotel systems.

This course also examines the role of digital rooms, guest technology, and connected hospitality platforms in creating seamless customer experiences. Participants learn how smart hotel ecosystems support personalised services, operational automation, energy management, security, and data-driven decision-making. By the end of the programme, attendees will understand how hotels can successfully implement smart technologies while maintaining exceptional guest satisfaction and sustainable business growth.

Course Objectives

By the end of the course, participants will be able to:

After completing this course, participants will be able to:

Understand the principles of Smart Hospitality.
Evaluate emerging technologies transforming hotel operations.
Apply IoT solutions within hospitality environments.
Analyse automation systems that improve operational efficiency.
Understand the implementation of digital rooms and connected guest services.
Improve customer satisfaction through innovative guest technology.
Evaluate Property Management Systems (PMS) and integrated hospitality platforms.
Develop technology strategies that support hotel management objectives.
Improve operational decision-making using hospitality data and analytics.
Understand cybersecurity considerations for smart hotel environments.
Assess future technology trends influencing hospitality businesses.
Lead digital transformation initiatives within hospitality organisations.

Target Audience

This course is suitable for:

Hotel general managers.
Hotel operations managers.
Hospitality technology managers.
Resort managers.
Guest experience managers.
Hotel owners and hospitality entrepreneurs.
Tourism management professionals.
IT professionals working in hospitality.
Hospitality consultants.
Professionals responsible for digital transformation and innovation.

Course Outline

Module 1: Introduction to Smart Hospitality

Fundamentals of Smart Hospitality
Evolution of hotel technology
Digital transformation in hospitality
Smart hotel business models

Module 2: IoT in Hospitality Operations

Understanding IoT applications
Connected hotel infrastructure
Smart sensors and monitoring systems
Intelligent facility management

Module 3: Hotel Automation Systems

Front office automation
Housekeeping automation
Food and beverage technology
Workflow optimisation

Module 4: Digital Rooms and Smart Guest Services

Design of digital rooms
Smart room controls
Voice-enabled technologies
Connected in-room experiences

Module 5: Guest Technology and Personalisation

Modern guest technology
Mobile applications
Contactless services
Personalised guest experiences

Module 6: Hospitality Management Systems

Property Management Systems (PMS)
Customer Relationship Management (CRM)
Cloud-based hotel platforms
Integrated hotel software

Module 7: Data Analytics and Artificial Intelligence

Hospitality data analysis
AI applications
Predictive decision-making
Performance reporting

Module 8: Smart Security and Cybersecurity

Hotel information security
Data protection strategies
Cyber risk management
Secure digital operations

Module 9: Sustainability Through Smart Technologies

Energy-efficient hotel systems
Smart resource management
Sustainable technology implementation
Environmental performance monitoring

Module 10: Future Trends in Smart Hotel Technologies

Emerging hospitality innovations
Intelligent automation developments
Future guest expectations
Technology implementation planning

Schedule & Fees

2026 Schedule & Fees

11 - 15 Oct, 2026

English

Per participant USD 2,900

11 - 15 Oct, 2026

Arabic

Per participant USD 2,900

13 - 17 Dec, 2026

English

Per participant USD 2,900

13 - 17 Dec, 2026

Arabic

Per participant USD 2,900

2027 Schedule & Fees

10 - 14 Jan, 2027

English

Per participant USD 2,900

10 - 14 Jan, 2027

Arabic

Per participant USD 2,900

14 - 18 Mar, 2027

English

Per participant USD 2,900

14 - 18 Mar, 2027

Arabic

Per participant USD 2,900

11 - 15 Apr, 2027

English

Per participant USD 2,900

11 - 15 Apr, 2027

Arabic

Per participant USD 2,900

13 - 17 Jun, 2027

English

Per participant USD 2,900

13 - 17 Jun, 2027

Arabic

Per participant USD 2,900

11 - 15 Jul, 2027

English

Per participant USD 2,900

11 - 15 Jul, 2027

Arabic

Per participant USD 2,900

12 - 16 Sep, 2027

English

Per participant USD 2,900

12 - 16 Sep, 2027

Arabic

Per participant USD 2,900

10 - 14 Oct, 2027

English

Per participant USD 2,900

10 - 14 Oct, 2027

Arabic

Per participant USD 2,900

12 - 16 Dec, 2027

English

Per participant USD 2,900

12 - 16 Dec, 2027

Arabic

Per participant USD 2,900