Supplier Performance Measurement and Development Training |Smart

Overview

Why Attend

The Supplier Performance Measurement and Development Training Course is designed to help procurement and supply chain professionals establish effective systems for evaluating, monitoring, and improving Supplier Performance. As part of our Logistics & Supply Chain Training Courses under the Management category, this programme provides practical knowledge on developing measurable performance frameworks using KPIs, scorecards, supplier audits, and data-driven evaluation methods. Participants will learn how to assess supplier capabilities, identify performance gaps, and strengthen supplier relationships to support organisational goals.

This comprehensive training course also focuses on supplier development strategies that drive continuous improvement and long-term business value. Delegates will explore best practices for performance reviews, corrective action planning, supplier collaboration, and risk management while supporting procurement excellence. By the end of the course, participants will be equipped to build transparent supplier evaluation systems that improve quality, reliability, cost efficiency, and supply chain performance.

Course Objectives

By the end of the course, participants will be able to:

By the end of this course, participants will be able to:

Understand the principles and importance of Supplier Performance measurement.
Design meaningful KPIs for supplier evaluation.
Develop effective supplier scorecards to monitor performance.
Conduct structured supplier audits to assess compliance and operational capability.
Analyse supplier performance data to support informed procurement decisions.
Create supplier development plans that encourage continuous improvement.
Implement corrective and preventive actions for underperforming suppliers.
Strengthen supplier relationships through performance-based collaboration.
Reduce supply chain risks through proactive supplier monitoring.
Promote procurement excellence through strategic supplier management.

Target Audience

This course is suitable for:

Procurement Managers
Purchasing Officers
Supply Chain Managers
Supplier Relationship Managers
Vendor Management Professionals
Contract Managers
Logistics Managers
Quality Assurance Professionals
Operations Managers
Professionals responsible for supplier evaluation and development

Course Outline

Module 1: Fundamentals of Supplier Performance Management

Understanding Supplier Performance principles
Importance of supplier measurement
Supplier lifecycle management
Building strategic supplier partnerships

Module 2: Developing KPIs for Supplier Performance

Selecting relevant KPIs
Measuring quality, cost, delivery, and service
Performance benchmarking techniques
Aligning KPIs with business objectives

Module 3: Designing Supplier Scorecards

Creating effective supplier scorecards
Selecting performance indicators
Weighting and scoring methodologies
Reporting supplier performance results

Module 4: Supplier Audits and Performance Evaluation

Planning and conducting supplier audits
Compliance and capability assessments
Identifying performance gaps
Audit reporting and follow-up actions

Module 5: Data Analysis and Performance Monitoring

Collecting supplier performance data
Performance trend analysis
Dashboard reporting
Using analytics for decision-making

Module 6: Supplier Development Strategies

Creating supplier improvement plans
Coaching and supporting suppliers
Encouraging continuous improvement
Collaborative performance enhancement

Module 7: Corrective Actions and Risk Management

Managing supplier non-conformance
Corrective and preventive action planning
Supplier risk assessment
Escalation and performance recovery

Module 8: Achieving Procurement Excellence

Integrating supplier performance into procurement strategy
Strengthening supplier relationships
Continuous supplier evaluation processes
Driving procurement excellence through performance management

Schedule & Fees

2026 Schedule & Fees

20 - 24 Sep, 2026

English

Per participant USD 2,900

20 - 24 Sep, 2026

Arabic

Per participant USD 2,900

4 - 8 Oct, 2026

English

Per participant USD 2,900

4 - 8 Oct, 2026

Arabic

Per participant USD 2,900

20 - 24 Dec, 2026

English

Per participant USD 2,900

20 - 24 Dec, 2026

Arabic

Per participant USD 2,900

2027 Schedule & Fees

3 - 7 Jan, 2027

English

Per participant USD 2,900

3 - 7 Jan, 2027

Arabic

Per participant USD 2,900

21 - 25 Mar, 2027

English

Per participant USD 2,900

21 - 25 Mar, 2027

Arabic

Per participant USD 2,900

4 - 8 Apr, 2027

English

Per participant USD 2,900

4 - 8 Apr, 2027

Arabic

Per participant USD 2,900

20 - 24 Jun, 2027

English

Per participant USD 2,900

20 - 24 Jun, 2027

Arabic

Per participant USD 2,900

4 - 8 Jul, 2027

English

Per participant USD 2,900

4 - 8 Jul, 2027

Arabic

Per participant USD 2,900

19 - 23 Sep, 2027

English

Per participant USD 2,900

19 - 23 Sep, 2027

Arabic

Per participant USD 2,900

3 - 7 Oct, 2027

English

Per participant USD 2,900

3 - 7 Oct, 2027

Arabic

Per participant USD 2,900

19 - 23 Dec, 2027

English

Per participant USD 2,900

19 - 23 Dec, 2027

Arabic

Per participant USD 2,900