Solving problems in the business world is essential to keeping things moving along smoothly. While problems differ in complexity, almost all of them can be approached in a structured manner that increases the chances of finding a successful solution. Analysts who are able to master this structured approach and apply it practically, from research to execution, are an asset to any organization.
Course Methodology
This course relies on the use of an interactive case study, developed specifically for this course, to demonstrate the different components of effective problem solving. In addition to the customized case, this course utilizes individual debriefs, group discussions, role playing, and presentations.
Course Objectives
By the end of the course, participants will be able to:
Define a problem and ensure that the 'right' question is being answered
Justify breaking down a problem into smaller issues that can be tackled independently
Create a work plan that prioritizes resources and focuses on the key issues
Identify the right sources for data through research and expert interviews
Interpret data and build a structured argument for findings
Develop a structured story to present to management
Explain findings to team members and senior leadership
Target Audience
New and advanced analysts and project managers who are involved in researching, analyzing and investigating issues related to their organization.