This dynamic two-day workshop provides participants with the skills to set and achieve SMART objectives, a cornerstone of effective planning and goal setting. By attending the workshop, participants will learn to craft clear, attainable goals that align with their organization's strategic direction. Day one focuses on understanding the SMART framework's principles, while day two delves into applying these principles to set professional goals. Participants will leave with the ability to transform abstract ideas into actionable plans, enhancing productivity and success in their roles.
Course Methodology
This workshop combines theoretical and practical methods for delivering content. Participants are expected to draft their SMART objectives and receive feedback on their work.
Course Objectives
By the end of the course, participants will be able to:
Define performance management stages, its objectives, and how it can optimize results
Develop tangible and intangible measures of performance
Create business-based objectives, including SMART targets, measures, and Key Performance Indicators (KPIs)
Target Audience
This workshop targets team leaders, managers, business partners, and line managers who are accountable for the organization's and its employees' performance. The workshop is also ideal for HR professionals keen on coaching other employees on this cornerstone of performance management.
Target Competencies
Deciding and initiating action
Analytical thinking
Planning and organizing
Measuring and managing performance
Achieving goals and objectives
Course Outline
Performance Management: Introduction and Definitions
Definition of performance management
Objectives of performance management
Key terms and uses
The annual performance cycle: an overview
Responsibilities in performance management
Performance Criteria
Extracting performance criteria from organizational strategy
Types of performance criteria: Tangible versus intangible criteria
Critical Success Factors: The three types
Developing SMART Objectives
Goals, Objectives, and Targets (GOTs)
Measures and indicators
Definition and characteristics
Units of measure
Difference between measures and indicators
Using measures and indicators to develop SMART objectives