Managing for Results (based on Results Based Management or RBM) is a future-oriented process that emphasizes the deployment of resources to achieve meaningful results. It is a critical factor for the success of the organization. It ensures that all aspects of planning, implementing, monitoring and evaluating a project or an initiative is done transparently and in a manner that ensures accountability. This course strives to impart participants with the essential knowledge and skills that will help them drive their organizations to achieve results. The course will also provide participants with powerful and practical management tools that are essential to deliver better organizational results.
Course Methodology
The course uses a mix of interactive techniques, such as brief presentations by the consultant, case studies and group exercises to apply knowledge acquired throughout the course.
Course Objectives
By the end of the course, participants will be able to:
Understand the principles and concepts of results based management
Create and implement successful plans to accomplish goals and objectives
Develop performance measures to assess the progress of the organization
Understand and apply the key aspects and functions of the evaluation process
Develop an effective results-based report
Target Audience
Managers, heads of departments, and business professionals who are involved in the decision making, planning and strategy of their departments and the organization.
Target Competencies
Planning
Decision making
Performance measurement
Evaluation
Analytical thinking
Quality assurance
Monitoring
Strategic thinking
Accountability
Organizational learning
Setting goals and objectives
Course Outline
Understanding results-based management
Definition of results based management
Key results based management principles
Basic concepts of results based management
Basic results based management terminology
The RBM life-cycle approach
Creating a well-structured plan to achieve results
Defining results
Formulating results
Change language vs. action language
The results chain
Developing the results matrix
Expected results are SMART
Changes reflected in results at different levels
What stakeholders invest in
What implementers do
What implementers produce
Changes in capacity and performance
Changes in conditions
Developing a process to monitor progress
Characteristics of successful performance measures
Uses of performance measures
Types of performance measures
Establishing performance measures
Measuring and assessing actual performance
Developing a monitoring document
Creating a process to evaluate achieved results
The two aspects of evaluation
management tool for achieving better results
quality assurance tool during the RBM process
The three key functions of evaluation
Improvement
Accountability
Organizational learning
Determining if correcting action is necessary
Reviewing and updating performance measures
Inter-linkages and dependencies between planning, monitoring and evaluation