The function of ‘recruitment and selection’ is critical to entering new employees into the organization. As such, it has an overwhelming influence on achieving organizational objectives. This course will take you from the basics to the advanced and strategic aspects of this critical HR function. It will show you the logical and correct steps you must take to structure and implement recruitment and selection practices. Because it is certified, this course will include an assessment at the end of the course to ensure higher learning, higher retention of knowledge, and better transfer of that knowledge to the workplace.
Course Methodology
The course will use a combination of theory and practical application of course concepts. Participants will engage in role plays and mathematical exercises to help them learn how to apply fairness, equity, and equality in hiring employees.
Course Objectives
By the end of the course, participants will be able to:
Define recruitment and selection and the critical role this function plays in the success of an organization
Develop an effective recruitment plan by following the correct steps
Use the best methods and sources for attracting qualified candidates and apply the most appropriate techniques for shortlisting and assessing candidates
Select and run the most suitable type of selection interviews for varying candidates
Prepare and conduct a probing interview for any vacancy or job level in the organization
Implement the proper measures and Key Performance Indicators (KPIs) to evaluate the effectiveness of recruitment efforts
Target Audience
Managers, team leaders, supervisors, administrators, specialists, business partners, and officers in human resources and recruitment whose jobs require recruiting and selecting employees. The program also benefits all those outside human resources who conduct frequent and important selection interviews.
Target Competencies
Workforce planning
Attracting job applicants
Interviewing job candidates
Selecting job candidates
Hiring and onboarding
Measuring and achieving goals
Course Outline
Recruitment and Selection
Recruitment versus selection
Recruitment process
Selection process
Roles and responsibilities in each stage
Managing relations with other HR functions
Recruitment Plans and Defining Requirements
Defining workforce organizational needs
Planning the various stages
Capturing and tabulating information
Producing recruitment reports
Building a job profile
Attracting and Shortlisting Candidates
Various sources for attracting candidates:
Employee referrals
Advertising: Pros and cons
Recruitment agencies and headhunters
Screening candidates and shortlisting
The use of CVs, résumés and applications for shortlisting
Beyond Shortlisting – Preparing for Assessments
The Art of Interviewing Candidates
Screening and biographical interviews
Sequential Interviews
Hypothetical interviews
Panel interviews: pros and cons
Competency-based interviews
Selecting Candidates
Importance of data capture
Objective versus subjective remarks
Legal and fairness issues
Producing a personal profile
Decision matrix
Competency gap analysis
Measuring Recruitment Efforts
The main KPIs for measuring the recruitment function