HR professionals have to stop 'doing' and start 'delivering.' For that to happen, HR has to transform into a credible business partner deserving of a seat at the decision-making table. The door is wide open for human resources to become the business partner it always wanted to be rather than just another service function. Now more than ever, HR professionals need new skills and a whole new set of technical, behavioral, and emotional competencies to deliver strategic and tangible results. This course will cover the various HR functions, the critical results HR has to deliver, the key performance indicators for measuring HR performance, and the various competencies necessary for HR's success as a business partner. By the course's end, participants will have the tools to revolutionize both themselves and their HR department. They will emerge as a business partner capable of delivering tangible results and adding significant value to your organization.
Course Methodology
This course is based on the latest research and best practices related to human resources management. It brings new experiences and examples to participants, insights, and an understanding of what makes a successful HR business partner. The course uses an integrated mix of training approaches, including lectures, case studies, group activities, and sharing experiences. The course will end with an assessment of participants to prove their understanding of the program material. Passing the assessment will give them the right to earn their certificate of completion.
Course Objectives
By the end of the course, participants will be able to:
Define and reflect on the criticality of the four roles that position HR representatives as credible business partners in a current organization
Use the organizational critical success factors to build competency matrixes and define performance criteria
Analyze organizational/departmental workforce needs and actively contribute to the recruitment and selection process
Contribute to and facilitate the design of a quantitative performance management system and a matching talent development and management scheme
Define accountabilities, draft job descriptions, evaluate jobs, and contribute to the design of salary structures
Target Audience
Human resources managers , business partners, team leaders, and specialists.
Target Competencies
Strategic thinking and planning
Workforce planning
Recruitment and selection
Performance management
Talent management
Compensation and benefits
Course Outline
HR Business Partner: An Overview
Definition and objectives of modern HR management
Main roles of HRBP: Four roles to master
Management of strategic HR
Management of firm infrastructure
Management of employee contribution
Management of transformation and change
Interpersonal effectiveness in applying HR policies and procedures
Fundamentals of HR Management
The link between strategy and performance
Organizational versus HR Key Results Areas (KRAs)
Measuring HR KRAs through SMART Key Performance Indicators (KPIs)
Competency-based HR management
Competency definition
Types of competencies
Job analysis as a means to define critical competencies
Talent Acquisition
The planning element: Workforce planning
Recruitment
Defining requirements
Effectiveness of various recruitment channels
Shortlisting criteria
Selection
Assessment methods and validity of each
Behavioral simulations
Competency-based interviews
Quantitative selection criteria
HRBP talent acquisition dashboard
Performance and Talent Management
The predominance of business results
Importance of the KPI language in defining performance criteria
Considerations when designing a performance management system
The foundations for talent management
Learning and development framework
Identification of critical positions and high potentials
The development roadmap: a holistic approach
HRBP performance and talent management dashboard
Compensation and Benefits
Defining jobs and accountability framework
Job evaluation
our institute's job evaluation system
Salary surveys as an essential tool for designing salary structures