Overview

Why Attend

This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations successfully. The course will also cover best practices in contract administration.

Course Methodology

This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by discussions. In addition, this course incorporates pre and post testing.

Course Objectives

By the end of the course, participants will be able to:

Outline the major activities and procedures of contract administration
Explore administration tools and techniques that are used during the contract implementation
Create a system to evaluate contractors and identify key performance indicators that can help assessing their performances.
Explain the different types of variation orders, claims and damages and identify several alterative dispute resolutions
Prepare for negotiating contract variations and claims to reach a satisfactory settlement

Target Audience

All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.

Target Competencies

Contract administration
Change management
Managing contractors
Managing claims and disputes
Resolving disputes
Negotiating with contractors

Note

Smart has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs).

Course Outline

Principles of Contracts
- Elements of a contract
- Contract framework
- Purposes of contract administration
- Difficulties encountered in contract administration
- Competencies of contract administrators
Contract Administration Tools
- Knowing your contract
- Contract provisions affecting implementation
- Tools and techniques for contract administration
  - Dissection technique
  - Issues and risks logs
  - Developing schedule plans
  - Lessons learned
  - International contracting
Contractor Evaluation
- Questionnaire and surveys
- Key Performance Indicators (KPIs)
- Targets and benchmarks
- Service Level Agreement (SLAs)
- Managing subcontractors
Changes, Claims, and Disputes
- Change process
- Breach of contract
- Money damages
- Claims and disputes
- Alternative Dispute Resolution (ADR)
  - Mediation
  - Arbitration
Post-Award Negotiation
- Secrets of successful negotiation in contracting
- Negotiation preparation
- Negotiation objectives
- Negotiation guidelines
- Resolving deadlock

Schedule & Fees

2026 Schedule & Fees

There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.

2027 Schedule & Fees

10 - 14 Jan, 2027

English

Per participant USD 2,900

10 - 14 Jan, 2027

Arabic

Per participant USD 2,900

31 Jan - 4 Feb, 2027

English

Per participant USD 2,900

31 Jan - 4 Feb, 2027

Arabic

Per participant USD 2,900

11 - 15 Apr, 2027

English

Per participant USD 2,900

11 - 15 Apr, 2027

Arabic

Per participant USD 2,900

2 - 6 May, 2027

English

Per participant USD 2,900

2 - 6 May, 2027

Arabic

Per participant USD 2,900

11 - 15 Jul, 2027

English

Per participant USD 2,900

11 - 15 Jul, 2027

Arabic

Per participant USD 2,900

1 - 5 Aug, 2027

English

Per participant USD 2,900

1 - 5 Aug, 2027

Arabic

Per participant USD 2,900

10 - 14 Oct, 2027

English

Per participant USD 2,900

10 - 14 Oct, 2027

Arabic

Per participant USD 2,900

31 Oct - 4 Nov, 2027

English

Per participant USD 2,900

31 Oct - 4 Nov, 2027

Arabic

Per participant USD 2,900

Contract Administration: Understanding and Implementing Contractual Obligations

Overview

Why Attend

Course Methodology

Course Objectives

Target Audience

Target Competencies

Note

Course Outline

Schedule & Fees

2026 Schedule & Fees

2027 Schedule & Fees

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