Certificate in Supervising Security Operations (CSSO)|Online

Overview

Why Attend

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Course Methodology

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course Objectives

By the end of the course, participants will be able to:

Demonstrate and explain the skills and duties of a confident security officer
Explain the relevant legislation/law that impacts the work of a security officer
Explain the importance of emergency procedures within the workplace
List the safety principles, procedures and policies, which are required within the workplace
Apply good communication, customer care and negotiating skills
Apply searching, patrolling and scene preservation skills
Describe the use of access and egress control within the security officer role

Target Audience

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Target Competencies

Conducting risk assessment
Managing physical security
Access control systems management
Patrolling
Incident management
Conflict resolution
Security report writing

Course Outline

Introduction to Supervising Security Operations
- Introduction
- What is Security?
- Customer Service
- The Structure of Law
Manned Security Operations
- Roles of a Security Officer
- Crime Identification
- Arrest Procedure
- Security Report Writing
- Investigations & Evidence
Physical Security Operations
- Patrolling
- Access & Egress Control
- Search Procedure
Systems Security Operations
- Technology & Systems
- Close Circuit Television (CCTV)
- Surveillance
Safety and Emergency Response
- Health and Safety Awareness
- Risk, Threat and Vulnerability Assessments
- Principles of First Aid
- Fire Safety Awareness
- Emergency Response & Evacuation Procedures
- Incident Management
Communication Skills and Conflict Management
- Communication & Reporting Skills
- Introduction to Conflict management
- Preventing Conflict
- Managing Conflict
- Learning from Conflict

Physical Intervention and Use of Force
- Introduction to Physical Intervention
- Use of Force and the Law
- Disengagement Skills
- Escorting and Guiding Skills

Schedule & Fees

2026 Schedule & Fees

20 - 24 Sep, 2026

English
Virtual Learning

Per participant USD 1,300

20 - 24 Sep, 2026

Arabic
Virtual Learning

Per participant USD 1,300

15 - 19 Nov, 2026

English
Virtual Learning

Per participant USD 1,300

15 - 19 Nov, 2026

Arabic
Virtual Learning

Per participant USD 1,300

20 - 24 Dec, 2026

Arabic
Virtual Learning

Per participant USD 1,300

20 - 24 Dec, 2026

English
Virtual Learning

Per participant USD 1,300

2027 Schedule & Fees

14 - 18 Feb, 2027

English
Virtual Learning

Per participant USD 1,300

14 - 18 Feb, 2027

Arabic
Virtual Learning

Per participant USD 1,300

21 - 25 Mar, 2027

English
Virtual Learning

Per participant USD 1,300

21 - 25 Mar, 2027

Arabic
Virtual Learning

Per participant USD 1,300

16 - 20 May, 2027

Arabic
Virtual Learning

Per participant USD 1,300

16 - 20 May, 2027

English
Virtual Learning

Per participant USD 1,300

20 - 24 Jun, 2027

English
Virtual Learning

Per participant USD 1,300

20 - 24 Jun, 2027

Arabic
Virtual Learning

Per participant USD 1,300

15 - 19 Aug, 2027

English
Virtual Learning

Per participant USD 1,300

15 - 19 Aug, 2027

Arabic
Virtual Learning

Per participant USD 1,300

19 - 23 Sep, 2027

Arabic
Virtual Learning

Per participant USD 1,300

19 - 23 Sep, 2027

English
Virtual Learning

Per participant USD 1,300

14 - 18 Nov, 2027

Arabic
Virtual Learning

Per participant USD 1,300

14 - 18 Nov, 2027

English
Virtual Learning

Per participant USD 1,300

19 - 23 Dec, 2027

English
Virtual Learning

Per participant USD 1,300

19 - 23 Dec, 2027

Arabic
Virtual Learning

Per participant USD 1,300