A recently conducted benchmarking study by McKinsey & Company involving 15,000 employees at more than 140 leading B2B and B2B2C global businesses showed revenue growth at companies with more advanced marketing and sales capabilities tended to be 30 percent greater than the average company within their sector. Advanced marketing and sales are now becoming true cross functional competencies in the most successful organizations. Based on these facts, this course synchronizes sales, marketing and relevant digital practices to give business professionals of all levels and backgrounds a complete, in-depth and multi-dimensional insight into these disciplines. This course is a great opportunity to catch up with core practices and learn how these disciplines work together to create synergy and give your organization a clear competitive advantage in today’s market place. You will get it all in one place and at one time. Take the challenge!
Course Methodology
In addition to the classical concepts, “Core Marketing and Sales Skills for Business Professional” uses a wide array of self-assessments, templates, group exercises, and relevant videos to help participants acquire the right marketing and sales competencies, and apply them in a seamless and professional manner.
Course Objectives
By the end of the course, participants will be able to:
Define the scope of marketing and sales and understand their functions and fit in a business organization
Conduct an effective marketing audit to examine the micro and macro environments of the company in order to build a consistent marketing plan
Blend and synchronize online and offline campaigns thanks to a clear understanding of the functions and platforms of digital marketing
Master the selling process and develop sales opportunity plans to maximize sales revenues and profitability
Develop marketing and sales metrics to measure performance and ensure it is aligned with set objectives and desired results
Target Audience
The course will be of interest to a wide range of marketing, PR, communications, sales and operations professionals. It addresses professionals wishing to understand and build first-time competencies in marketing and sales as well as current practitioners who would like to explore further skills in these disciplines.
Target Competencies
Marketing planning
Marketing audits
Digital marketing
The sales process/the buying and selling process
Sales opportunity planning
Upselling and cross-selling techniques
Course Outline
Scope of marketing and selling
Definition and functions of marketing
Definition and functions of selling
Differences between marketing and selling
Selling self-assessment readiness
Marketing self-assessment readiness
SMarketing - The new trend
Running effective meetings between marketing and sales
Sales and marketing communication tips
Core marketing practices
The marketing mix: setting the scene
Understanding the marketing environment
Various marketing analysis techniques:
Competition analysis
Michael Porter analysis
PEDSTLE analysis
A suggested marketing plan framework:
SWOT analysis
TOWS analysis
Criteria for prioritizing action plans
Conducting a full marketing audit
Writing the strategic marketing plan
Foundations of digital marketing
Traditional versus digital marketing
Major digital marketing platforms for business
Organic and paid search campaigns
Auditing your website effectiveness
Auditing your social media initiatives
Core selling practices
The sales process
Prospecting and qualifying
The pre-approach
The approach
Presentation and demonstration
Overcoming objections
Closing the deal
Retention and follow up
The buying and selling process
Sales opportunity planning
How to differentiate yourself from the competition